CQC Update

Vincentian Care Plus response to the recent CQC inspection report

Over the last six months, Vincentian Care Plus has been working hard to improve service provision, which has already demonstrated improvements in staffing and notifications.

We acknowledge that more needs to be done.

Working closely with the tri-borough commissioning team, we have already implemented a service development plan, which will allow us to swiftly improve on the specific issues highlighted in the recent CQC inspection report.

Over recent months, in recognition of the challenges we have faced, Vincentian Care Plus have made changes to both the Board of Trustees and the senior leadership team, bringing in individuals with experience across the sector in order to deliver the improvements required.

Since the most recent inspection, further work has been undertaken to ensure that Vincentian Care Plus provides safe care and treatment and person centred care. We will continue to ensure that improvement in these areas drive forward our organisational development.